Game freezes after the update(05.11.2019) [ Edited ]

[Gonesyy]

Since the update of 05.11.2019, my game crashed few times, and it never happend before. When it happens, it's aways at the exact same place, it freezes just like the image shows.(right before the ship shows up)

And btw, there is no crash log.

Please help!

[EA_Blueberry]

Hey, @Gonesyy 

We can help you out with this but we'll need more information to get started. 

• Please include a DxDiag so we can see your system specs and error reports
• What steps have you tried so far in attempt to fix it?
• Do the crashes/freezes happen at a certain point every time or randomly?

[Gonesyy]

@EA_Blueberry hello, i edited my post, now you can find the DxDiag under the picture in my post.

For fixing this problem, i ran some test of the system and hardware, but everything seems fine. And i just upgraded my system, and after the upgrade i only played 2 matches, so the problem didnt appear yet, because it always happens randomly.
I'm looking forward to you further help, thanks very much!

[LiilSuprreme]

Same and if its happend in starting rank mode,u losing points for this Crash!