Game freezeing for 10 sec then crashing game on console

by hugabugbaby
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Game freezeing for 10 sec then crashing game on console

★★★ Novice

Everytime I'm on Apex the game crashes cause it freezeing every 10seconds and its so annoying I had a bug before this that made me have no audio but reinstalling the game fixxed that and gave me this garbage

 

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Accepted Solution

Re: Game freezeing for 10 sec then crashing game on console

Champion (Retired)
@hugabugbaby
Unplug console and router/modem for 2 min and plug again.
Also, go to Apex Legends application and delete Reserved Space.
Play the game and let me know if it happens again.

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Re: Game freezeing for 10 sec then crashing game on console

Community Manager

Hi @hugabugbaby

 

Crashes are always pretty rough to deal with. Let's see if we can help prevent it from happening again. Which console do you play on? Are the crashes happening at a certain spot in the game, or is it just random? 

 

 

/Kent

Kent.png
Message 2 of 7 (493 Views)

Re: Game freezeing for 10 sec then crashing game on console

★★★ Novice

Xbox 1 and happens randomly only in the battle royal not in firing range

 

Message 3 of 7 (478 Views)

Re: Game freezeing for 10 sec then crashing game on console

Champion (Retired)
@hugabugbaby
Unplug console and router/modem for 2 min and plug again.
Also, go to Apex Legends application and delete Reserved Space.
Play the game and let me know if it happens again.
Message 4 of 7 (463 Views)

Re: Game freezeing for 10 sec then crashing game on console

★★★ Novice
@SpyrosFPS What does deleting reserved space do or what is reserved space
Message 5 of 7 (447 Views)

Re: Game freezeing for 10 sec then crashing game on console

[ Edited ]
Champion (Retired)

@hugabugbaby

I think it's cache data sometimes patches/updates but it's only few mb for Apex. Application will create it again when you launch the game.
If something is corrupted you delete reserved space or redownload the game.
Just don't delete saved data.

Unplugging the console helps with crashes to clear cache data from console.
I had few freezes a few months ago but not anymore but if it happens i'll unplug the console for 2 min, delete reserved space.

 

Worst scenario redownload the game or reset console and keep your games.

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Re: Game freezeing for 10 sec then crashing game on console

★★★ Novice
@SpyrosFPS Thank you
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