Game freeze

[XxLordImperorxX]

Thanks EA for not solving this issue yet

Is a big * having this problems in a grand arena Championship, maybe losing because of this.

Thanks again for ruin my game

[XxLordImperorxX]

Nobody answering (as expected)

Another screeshot very useful.

[XxLordImperorxX]

if my issue was about i want to spend money and I can't surely you have answered me in the first 24h

This board is a waste of time

[EA_Lanna]

Hi @XxLordImperorxX,

This board is a player helping player board. It's not an avenue to connecting with the EA support team. If that's what you require; assistance from EA support, you can reach the support team by following the steps outlined in this thread: https://answers.ea.com/t5/Technical-Issues/How-to-contact-support-for-Star-Wars-Galaxy-of-Heroes/td-...

I'd recommend running through the troubleshooting steps for mobiles beforehand in case troubleshooting may help and save you a contact. Please read through the relevant steps for your device: https://answers.ea.com/t5/Technical-Issues/Star-Wars-Galaxy-of-Heroes-Basic-Troubleshooting-Guide/td...

- EA_Lanna

[XxLordImperorxX]

Yes, tickets.

And when you write a ticket they tell you to unistall the app, caché etc.

That solution that is never helpfull because it's a game problem.

That people also tell users to write here because they can't contact development department, so when there is a problem nobody is helping.

Nice

[EA_Lanna]

Hi @XxLordImperorxX,

If support sent you to this board after running through the troubleshooting steps available, it may have been to flag a potential bug for tracking. The SWGOH bug board can be found here: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

- EA_Lanna