Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1050ti
Enter RAM memory size in GB 12GB
What is your gamertag/PSN ID/EA Account name? ChickenMcNUGGERR, EA Account.
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. arslan2607
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Loading from Selection to Map.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading up the map from Selection screen.
Did your squad mates also experience the issue? Not this time, but it happens to them occasionally as well
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 13:10 hours 07.11.2019, UTC.
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It crashes the game. The game just freezes and I am unable to do anything on PC. I cannot even alt+tab to close the game. I have to switch to different desktop to do it.
What should be happening instead? Not crash the game,i guess.
Steps: How can we find the bug ourselves? It occurs randomly. Pretty hard to recreate.
Crash report:
crash:
{
nvwgf2umx: 0000000001491099
EXCEPTION_ACCESS_VIOLATION(read): 000001FCB1AF0000
}
cpu: "Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz"
ram: 12 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
nvwgf2umx: 0000000001491099
nvwgf2umx: 0000000000F50B10
nvwgf2umx: 0000000000F4C7C2
nvwgf2umx: 0000000000DF6F90
nvwgf2umx: 0000000000B447B4
nvwgf2umx: 0000000000E997A3
nvwgf2umx: 00000000003B5FC0
nvwgf2umx: 00000000003C43E9
nvwgf2umx: 0000000000262051
nvwgf2umx: 0000000000257CB2
d3d11: 0000000000043CE2
d3d11: 0000000000043A13
d3d11: 00000000000398BA
d3d11: 000000000003D107
d3d11: 000000000003CF73
d3d11: 000000000003CA1C
d3d11: 000000000003D3C0
d3d11: 00000000000343BB
d3d11: 000000000003297C
R5Apex: 00000000003E998E
R5Apex: 00000000003E9CD5
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x000001FBDC666E10
rbx = 0x000001FCB1AEF080
rcx = 128
rdx = 0x000001FCB1AEF080
rsp = 0x00000026147EC9D0
rbp = 0x00000026147ECB40
rsi = 0x000001FCB1AF0000
rdi = 0x000001FBA8A4FF80
r8 = 4096 // 0x00001000
r9 = 0x003000CA
r10 = 131072 // 0x00020000
r11 = 131072 // 0x00020000
r12 = 4096 // 0x00001000
r13 = 4096 // 0x00001000
r14 = 1024 // 0x00000400
r15 = 0x000001FBE84F4DD0
rip = 0x00007FFFFEE21099
xmm0 = [ [1.8367099e-40, 0, 0, 0], [131072, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567806032
