Game don't want to start/Crash at launch

by Gamma-Wolf-515

Original Post

Re: Game crash upon launching

★★★★ Novice

I found the solution here is my reddit post where i explained how to fix it + video.

Message 21 of 53 (694 Views)

Game crashes when i press play

[ Edited ]
★ Novice

Hello i bought unbound on steam but the game crashes everytime right after i press play without any crash reports, it only opened on the first attempt but crashed right after i was about to done with character customization, not sure if its because of my pc specs so im putting dxdiag file here

would love to know the reason and find a way to fix it

Message 22 of 53 (696 Views)

Re: Game crashes when i press play

Community Manager



As suspected, your machine likely does not meet the requirements, specifically your CPU.


Windows minimum requirements

  • OS: 64-bit Windows 10
  • Processor (AMD): Ryzen 5 2600 or Equivalent
  • Processor (Intel): Core i5-8600 or Equivalent
  • Memory: 8 GB
  • Graphics card (AMD): RX 570 or Equivalent
  • Graphics card (NVIDIA): GTX 1050 Ti or Equivalent
  • DirectX: 12 Compatible video card or equivalent
  • Online Connection Requirements: 320 KBPS or faster Internet connection
  • Hard-drive space: 50 GB


Message 23 of 53 (678 Views)

Game Crashes on Start/Won't Launch [PC, Steam]

[ Edited ]
★★★ Novice

Hey all,


I know there are a few threads with similar titles, but as far as I can tell I'm having a unique issue.


The game launches into a blank black window and closes a few seconds after. I've tried:

- Clean install of new GPU drivers

- Moving the game from one SSD to my main Windows drive

- Launching with Origin [with Nvidia program settings] and EA instead of through Steam

- Deleting the chadercache DX12 file (user Documents cache doesn't exist yet)

- Disabling antivirus (all I have is Windows Defender anyways)

- Reinstalling the game


Are there any logs I could look at at all? The documents folder is totally empty and I'm at a loss for what else to try. I meet the minimum system requirements, and I'm not running any overclocks. 


Quick edit:

Have now also tried launching it in safe mode (can't, because there are no GPU drivers in safe mode) and reinstalling Windows with no dice.

Message 24 of 53 (663 Views)

game crashing at startup

★★★ Newbie

Product: Need for Speed: Unbound
Summarize your bug whenever i launch the game, theres 2 windows for ea that open. then the game opens with a black screen. 1 sec later it closes the game and the other windows. im above the minimum requirements and have the latest nvidia drivers.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? everything crashes
What do you expect to see? the game to work properly

idk what else to put. this is all ive done

Message 25 of 53 (625 Views)

EA PLAY Pro - Failed to launch game error message

★★★ Newbie

EA Play Pro - NFS Unbound unable to launch the game after I updated my AMD Driver.


My game was working (and crashing consistently) before I updated the AMD Driver. Once i did this the game would not load Via EA play Pro (the only version I have. Im not purchasing the game otherwise so not taking this routte. just want EA to fix the issue.


What I've tried so far:


1. Run both EA app and NFS Unbound as administrators

2. updated all drivers / windows 10 and AMD drivers

3. Deleted the Cache files in the NFS unbound folders

4. Uninstalled EA app and UNinstalled the game and reinstalled both (run as administrator as well)

5. Forum and youtube troubleshooting.

6. updated security and firewall expection for the Game as well.

7. I've been able to also play other games like BF2042.



PC Specs:

Ryzen 5 5600x

GPU AMD 6900XT (16gb)

32GB Ram 

windows 10 (up to date) 


Not a bad PC at all.


please help or fix the issue,



Message 26 of 53 (545 Views)

Need for speed unbound wont launch when click play

★★★ Newbie

Product: Need for Speed: Unbound
Summarize your bug I haven't been able to even start the game every time I press play nothing ever happens and ive tried everything i can find about it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Press play on the game and nothing will happen
What happens when the bug occurs? The game doesn't start
What do you expect to see? The game to start so I can play the 70$ I bought

Ive done everything and anything to try and fix this but nothing work I dont want to refund bc i have been waiting for this game for awhile now/

Message 27 of 53 (593 Views)

NFS Unbound not launching

★★★ Newbie

I'm trying since morning to play the game.

Purchased it on Steam. Now whenever I try to run it through Steam, it opens EA Connect App and it asks me to login. On logging in, it displays the error that either credentials are wrong or the session has expired. Tried changing password 2 times, made a new account but it's just not letting me sign in.


I tried installing Origin also but it's clashing with EA Connect App. Tried running the game directly from Steam directory, still not working.


Tried deleting DirectX files from folders, still not working.


This is really frustrating. And this is exactly the reason why people pirate. EA can't get * done! I'm struggling here to play the game and seems like my weekend is gonna get spoiled completely. Most of the day is already gone =__=


Can anyone help me with this?

Message 28 of 53 (656 Views)

Re: game crashing at startup

Community Manager



The requirements seem to be catching a few people out as the minspec CPU is six cores.


CPU World is really good for very specific CPU info, here is the minspec Intel CPU there:



Message 29 of 53 (589 Views)

Re: NFS Unbound not launching

Community Manager



Please make contact with an EA Game Advisor for assistance.

Click the following link to get started:

For help with contacting an Advisor, please see this link:


Message 30 of 53 (633 Views)


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