January 2018
Hi,
I recently bought NFS Payback Deluxe ed. from origin. Installed it and try to play, but I keep stucked at the inicial screen. (see video)
I already added the game in Windows firewall whitelist.
Tried with AV disabled.
Don't have Daemon Tools installed.
I followed every step in those posts but nothing solved it...
https://answers.ea.com/t5/Technical-Issues/Game-does-not-launch-on-PC/m-p/6572332#M3123
https://answers.ea.com/t5/Other-Need-for-Speed-Games/DX-setup-parameters-not-found/td-p/4076402
PC Specs:
Processor: AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16320MB RAM
Page File: 10928MB used, 7439MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode
Card name: Radeon (TM) RX 480 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_04A81043&REV_C7
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16297 MB
Dedicated Memory: 8137 MB
Shared Memory: 8159 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Solved! Go to Solution.
January 2018
Remove any and all peripherals including external hard drives, webcams, guitar hero controllers, joysticks etc. Just leave your mouse and keyboard attached.
After that, perform a clean boot to help ensure no other software is interfering (keep antivirus disabled too):
http://support.microsoft.com/kb/929135
Let us know how you get on and post your Dxdiag if the issue persists, thanks.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
January 2018 - last edited January 2018
What happens when you Press "ENTER"
In the video show us your hands
January 2018
Nothing.... I tried every single key on the keyboard and nothing.
At this point I can only alt+tab to change focussed window.
January 2018
Remove any and all peripherals including external hard drives, webcams, guitar hero controllers, joysticks etc. Just leave your mouse and keyboard attached.
After that, perform a clean boot to help ensure no other software is interfering (keep antivirus disabled too):
http://support.microsoft.com/kb/929135
Let us know how you get on and post your Dxdiag if the issue persists, thanks.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
January 2018
Great, it worked! Thx.
Now I'm trying to debug to see which app was killing the game.
Thanks @EA_Barry
February 2018
Sorry for the long time with no answer, wasn't playing for a while.
I finally found the problem, it was teamviewer, I need to stop the app before executing the game.
Greats and thx you all
February 2018
June 2018
Wanted to finally try payback with origin access but the game keeps randomly crashing to desktop with no seeming cause it acts more like i have alt-f4'd the game. Have tried various fixes for crashing and have attempted a repair on the game multiple times including disabling overclocks. my specs are:
Ryzen 5 1600
16gb 3000mhz ram
1060 6gb strix