April 2021 - last edited April 2021
After recent update, when I start the game, after the EasyAntiCheat screen dissapears, its shows the hourglass on the mouse for a few seconds then nothing. When I check Task manager it shows r5apex.exe is stuck at 181-184 mb memory usage, 0-0.9 cpu usage and no i/o activity. Even after waiting or force closing the app, it shows no error and I can't seem to find any error log anywhere (or I'm just blind).
I have tried:
Setup:
Intel I5 3470
Nvidia Geforce GTX1050
10GB DDR3 RAM
Win 10 x64 Pro 1709 build
Solved! Go to Solution.
April 2021 - last edited April 2021
Okay, fixed it!
Just for funz I installed the Nvidia driver like I normaly would on the fresh 1709, with NVCleanstall and I got the same problem that I have on my main pc, but now it also gave me an error code (Finally). So I removed it and munually striped the Nvidia driver and everything was working again. Did the same thing on my main PC but I used DDU just for safety measures, and the game finally started.
Conclusion:
F*ck me for being a performance freak and using 3th party&non proprietary softwares and also kinda f- easyanticheat for not giving me an error log in the first place.
Special thanks to @wolf109909 and @EA_Illium for helping me!
April 2021
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April 2021
April 2021
@EA_Illium
UPDATE:
After searching for a while, I found program called Process Monitor witch allows you to log file system, Registry and process/thread activity.
After scanning, I saw a sh*t ton of failed call to the DNS Client service, it was disabled. After re-enabling it, the problem changed.
New Problem:
After opening the game it hangs for a few minutes then crashes. On the taskbar it shows a yellow error triangle named "Easy Anti-Cheat". If i click on it, it disappears.
Still no error/log files.
I'm going to get one of my friend's log whose game is working and compare the differences, maybe i can find something useful, until then this is all i have.
I attached the logs they are .csv files you can open them in excel with comma as a separator. (I had to name them .txt becuse I can't upload .csv file here)
April 2021
@DDevla To check do you have any security software to allow Origin and Apex through? Also are you running any other programs in the background when trying to play?
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April 2021
@EA_IlliumI dont use any antivirus software, firewall is disabled, windows defender is also disabled. Sent a PS of my usual processes when playing, image is made by Process Hacker, but I tried uninstalling that as well as the modded Discord(Lightcord) cause I know some anti-cheats doesn't like those, but makes no difference.
April 2021
@DDevla Can you launch your PC in Clean Boot and see if this makes a difference?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
April 2021
@EA_IlliumAs stated in the OP I tried Clean Booting my PC, but that was before the recent update, so I tried it again but nothing changed.
April 2021
April 2021
@wolf109909 Thank you for the help, but unfortunately It didn't solve my problem. Also when I first encountered the issue I removed Steam, Origin and Apex as well with Geek Uninstaller, it removes the access BS that some programs leave behind, like the files in %appdata%/registry.