Help us improve Answers HQ! Take Survey No, Thanks

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

by EA_Blueberry
Reply

Original Post

Accepted Solution

Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

[ Edited ]
★ Apprentice

After i hit play in Origin, i see Easy Anti-Cheat banner and then after some couple of seconds it closes and Origin pops up back and it doesn't open the game itself. 

UPDATE 3: I guess this is it boys. Time has come to go and play some other games and don't look back. They released a patch for Apex Legends i get instant error - "Unsupported CPU - CPU does not have POPCNT!". The solution comment is sticked here, so read this guy below. I'm out, peace.
Gonna play Tyranny.;/ 
 

Does this game require SSE 4.1 instructions? This is my rig I’m trying to play on:

Intel Core 2 Duo E7300 2,66 GHz

NVIDIA GEFORCE GTX 650 MSI 1GB

4Gb RAM

WIN 10 x64 Pro latest update

UPDATE/ATTENTION PLEASE: Guys, please stop spamming this thread with talking that you are having the same issue. Just please click the button on Original Poster - "I have the same problem". This thread is just too dificult right now to navigate and find a helpful solution! Whining in replies that you are having the same problem is not going to fix the issue. We just need to wait for Respawn and their patch to fix old processor support/or maybe they do not even intend to do it. So anyways, please reply in this post only if you have some solution to fix this problem. Thank you, no offense.

UPDATE 2: added my DxDiag.txt

Message 1 of 684 (42,935 Views)

Accepted Solution

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

[ Edited ]
★★★ Novice

There was an update and it finally implemented an error message. 


I got: CPU does not have POPCNT!

I run a q8400...thats it, seems like no Apex for us, who run old CPUs.

 

POPCNT was implemented for Intel CPUs with the first i5/7 processors in 2008 (Nahalem structure).

The wiki article about it (chapter 3.3): https://en.wikipedia.org/wiki/SSE4

 

It´s a bit of a shame, my CPU is from Q2 2009 but it just has the wrong microstructure :/

 

 

View in thread

Message 641 of 684 (5,112 Views)

All Replies

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

★★★★ Novice
Same issue, I get the easy anti cheat banner, sometimes the logos, but then back to origin.

I have an i7-7700k
16gb of ddr4 ram
gtx 1080
Message 2 of 684 (42,871 Views)
Highlighted

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

Community Manager

@Spotisy 

 

It looks like your processor and 4GB of RAM are below system requirements. 

System Requirements for Apex Legends can be found here.

 

/Blueberry
Message 3 of 684 (42,781 Views)

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

Community Manager

@TJpek 

 

Try performing a clean boot so it disables all programs that aren't required to run Windows. Once it's up immediately launch the game through Origin. If it's still giving that error, we know it's not a program running in the background causing it. 

Here is how to do a clean boot

/Blueberry
Message 4 of 684 (42,774 Views)

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

★★★★ Novice
I did it,and doesn't work.
Message 5 of 684 (42,750 Views)

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

★★★★ Novice

Im getting the same thing the blue loading bar under the logo loads and then nothing happens ?

Message 6 of 684 (42,726 Views)

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

★★★★ Novice
Intel core 2 quad 8300 overclocked to 3,11
AMD R7 250 1GB
8 GB DDR2
Windows 10 PRO x64
and have the same issue
Message 7 of 684 (42,700 Views)

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

★★★ Newbie

Same problem here :/ 

Message 8 of 684 (42,691 Views)

Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

★★ Novice

try updating Origin if that doesnt work uninstall and install latest version. Updating Origin worked for me.

Message 9 of 684 (42,660 Views)

Apex legends doenst load

★★★★ Novice

When i do start apex legends it loads the anti cheat but then nothing happens i dont get a error or something it just doenst load 

 

What can i do ?

 

i wanna play !!!!

Message 10 of 684 (39,722 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help