GAME DO NOT OPEN AFTER PATCH 1.2

[ReyIsBae1989]

I don't know if this is relevant but I've noticed that the cloud syncing phase takes longer to finish up...

[EA_David]

@ReyIsBae1989Thank you for the extra details, it looks like AV wasn't the culprit then.

Can I check that you all have a fully updated Windows install? Post-patch issues are often due to missing updates. 

I'd also be interested to see if anyone has any reports for the failed launches in the reliability monitor?

[Fluxeryy]

@EA_David I know Im missing a windows update...installing now. 

[Hoth24_YT]

@EA_Davidi don't have problems with windows. Your patch have problems with us. I have updated win 10.

DxDiag from 2 weeks ago. I reported issue about micro lags before patch but i was banned. Nobody want to support me.

[ReyIsBae1989]

@EA_David My Windows is fully up to date and I also updated my graphics card driver and tried repairing the game but to no effect. I think the problem must be from a specific config within the update itself. Apparently a lot of people are facing the same issue on PC. 

[Hoth24_YT]

Propably we won't check this patch today guys...

[EA_David]

Thank you, that's helpful. That indicates the issue may be with Origin rather than the game specifically. 

Can you try clearing the Origin cache and see if that changes anything?

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

[Point-Zed]

No, nothing in reliablility monitor. Is there any other Logs that can be relevant?

[tpope8]

done. still locked out .

[Hoth24_YT]

@EA_Davidas i said we cleared origin cache by this instruction. maybe update 1.3 right now for us?