Re: Game do not open after patch 1.2

by Lucien1969
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Original Post

Re: Game do not open after patch 1.2

★★★★ Novice

Mine started now aswell.  Ididn´t do anything sience yesterday (but yes I have done repairs, cleaning origin and so on). My suspicions though, is that this issue with too many devices thing that some of you got. Only some of us didn´t get that message. I started BF2 before patch and then after the patch it didn´t run but now 24h later it just works. Hopefully everyone who has this issue will be up and running soon.

Message 121 of 129 (696 Views)

Re: Game do not open after patch 1.2

★ Guide

Unfortunately the @VirtualSpark tip isn't working for me.

When you say you didn't do anything yesterday you mean launching the game and so on ?

Message 122 of 129 (687 Views)

Re: Game do not open after patch 1.2

★ Apprentice
Aw. It may have also been the 24 hour thing but I have no idea. Good luck though, I hope you get it working.
Message 123 of 129 (680 Views)

Re: Game do not open after patch 1.2

[ Edited ]
★★★ Novice

This is my updated, clean installed drivers, AMD 17.12.2 and the game still is not starting, saying that my drivers are old....

 

 

Card name: AMD FirePro W5100
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD FirePro SDI (0x6649)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6649&SUBSYS_030C1002&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16346 MB
Dedicated Memory: 4072 MB
Shared Memory: 12274 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.638195,0.334484), Green(0.309094,0.627453), Blue(0.153820,0.073742), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 2D FHD LG TV
Monitor Id: GSM59C6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0321997.inf_amd64_221cecba8889c999\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321997.inf_amd64_221cecba8889c999\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321997.inf_amd64_221cecba8889c999\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0321997.inf_amd64_221cecba8889c999\amdxc64.dll
Driver File Version: 23.20.15007.1005 (English)
Driver Version: 23.20.15007.1005
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 12/17/2017 2:00:00 AM, 1987912 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-2509-11CF-5F70-9319BBC2DA35}
Vendor ID: 0x1002
Device ID: 0x6649
SubSys ID: 0x030C1002
Revision ID: 0x0000
Driver Strong Name: oem8.inf:cb0ae414c3dad1c8:ati2mtag_R505DS:23.20.15007.1005Tongue outci\ven_1002&dev_6649
Rank Of Driver: 00D12001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Message 124 of 129 (603 Views)

Re: Game do not open after patch 1.2

[ Edited ]
★★★★ Guide

Had the same problem yesterday.

First remove the 2 exe files of the game and did a repair in Origin > no solution

Remove and re-install my graphics driver > no solution

Remove and re-install Origin > no solution.

Disable my antivirus (F-Secure) > no solution 

Remove entire game and download it again (65 gb's at a downloadspeed of 2 a 3 mb's/second while I have a 200 mbit fiber connection)

 

It seems that the last action solved the problem but I doubt it because other players did't do anything and they could play the game after a while.

 

I think that the problem was on the server side of the game.

 

At last I can play again but still have the issue with the duplicate credits that aren't awarded.

Message 125 of 129 (555 Views)

Re: Game do not open after patch 1.2

★★★★★ Novice

Well...

Spent many hours trying to get it working. I re-installed all I could. Even my OS.

Then yesterday Support got back to me (actually a very helpfull and nice tech-supporter with quick responses to my additional question via email). But all in all they said my problem with the game was my CPU. It was just below the required CPU for the game and patch 1.2 might have rendered my otherwise working CPU, useless in running the game. I have Intel i5-3350P and required is i5-6600. The tech support gave me a last option to try out, but otherwise adviced me to play on a PC that was up to specs, or in other words: Upgrade my PC.

I ordered a new CPU that was above recommendations(i7-3770) and today, guess what...my game works! And I havent even received my new CPU yet. My old one still works just fine with the game.

I guess my problem was the same as some of the others here. The "too many users playing" error must have occured, but no message about it in the game or in origin. Just that annoying play button changing colour.

So! Before any of you that are still having troubles launching go out and upgrade your hardware, give your game a 24hour rest and try again! Its way cheaper this way Wink

Message 126 of 129 (539 Views)

Re: Game do not open after patch 1.2

★★★★ Guide

After the server patch of today I started the game but the issue is back again.

Done a repair etc..........

 

No succes...............

 

Start to lose my mind ...........

 

FrownFrownFrown

Message 127 of 129 (510 Views)

Re: Game do not open after patch 1.2

★★★★ Novice

@Lucien1969 Follow these steps and you will be able to run your game smoothly:

1. Open Origin

2. Disable your internet connection

3. Click on 'Play' (the game should launch now)

4. Enable your internet connection and enjoy! 

Message 128 of 129 (503 Views)

Re: Game do not open after patch 1.2

★★★★ Guide

@ReyIsBae1989

 

Thanks for the tip. At this moment the game works again after a full uninstall and new install.

So I downloaded 65 gb for the third time within a week Angry

 

Next time I shall try your solution ReyIsBae.

 

Thanks again.

Message 129 of 129 (493 Views)