Game crashing after Holiday Celebration Update December 14, 2020

[ederlyyt]

@SalixCat Me too. I tried everything but its not working. My phone is an iPhone XS Max with iOS 14.3. Please help.

[b9gzw7wtm5ih]

I have a same issue.

ipad 7th generation

player Id 1004130715872

ios 14.2

[DoseOfCedes]

I have a iPhone XS Max and I’ve tried everything I’ve been told my EA to fix it but nothing has worked so far 

[icewitch911]

Worked for a few hours..  emptied temp files. Reinstalled as well..   Samsung galaxy tab s6 .. starts to load.. then crashes! 

[eg4axlto7nma]

Il gioco continua a non aprirsi da questa mattina, un vero peccato considerando che vengano spesi dei soldi per giocarci. Si prega di risolvere il prima possibile, grazie 

[0o-solaluna-o0]

Mine crashed after entering a party in a giant house with max item limit.

Then the game keeps crashing upon opening, just like everyone here.
The device I'm using is iPhone SE iOS13.5.

Both Treasure Hunt and Eco Workshop are quite time intensive,
hope EA Team can solve this soon so all affected player can catch up,
as well as enjoy all the newly added items, (Thanks for the great update)
I myself haven't check them out yet, really looking forward for it.

[Rocky757575]

I am also having this issue. Cannot get past the TSM screen with the snowflakes. I hope all events we're missing out on will be extended to allow us to complete them. Or to be compensated.

I'm using Samsung Galaxy Tab S6 Lite.

I don't know what OS version means. I just updated the software over the weekend.

[amingming969]

Me too

[SmileC22]

@SalixCat
after the update the game crashed (about 22 hours ago!) and from that moment I have not been able to enter the game anymore!
22 hours without playing during a timed event.. HELP

[DruTooGucci]

I went shopping in CAS first but a few hours later I start TH and soon after my game crashed and has been crashing ever since ☹️😓 please fix !!!!