Help us improve Answers HQ! Take Survey No, Thanks

Game crashes

by Kaipyro

Original Post

Game crashes

★★★★ Novice
Game crashes as I go into a territory war battle, AGAIN!!!
Message 1 of 4 (162 Views)

Re: Game crashes

Community Manager

@Kaipyro Have you tried any troubleshooting for your device?  If not, please let me know what device you are playing on and I can link you to the relevant troubleshooting article. 

Message 2 of 4 (137 Views)

Re: Game crashes

★★★★ Novice
Thanks for the reply. I’m on a iphone6. I never have game crashes. But I’ve had 2 now when going into battle during a event (territory wars) .

This doesn’t seem like coincidence.
Message 3 of 4 (130 Views)

Re: Game crashes

Community Manager

@Kaipyro Please attempt the iOS troubleshooting steps to see if they help. You can find them here:

Message 4 of 4 (119 Views)


Find and tap Contact Support in-game under Settings, or contact us on EA Help.

Contact EA Help


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help