Re: Game crashes when I press play on launcher

by Gakoknight
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Original Post

Game crashes when I press play on launcher

★★★ Novice

I've had this issue for 3 days now. It started after I installed the CPUCores :: Maximize your FPS and the Razer. The game worked fine with the software, but afterwards it stopped working entirely, both with the software and without. It goes to the launcher, I type my account information and security key and press play. It clearly starts loading something. I think my screen turns black for a fraction of a second and then nothing. 

I've already tried numerous things. I've disabled and completely deleted BitRaider and I've reinstalled the entire game. I also did went to %localappdata%\swtor\swtor\settings and added the lines

Fullscreen = false
RefreshRate = 60

D3DFullScreen = false

and nothing. Same thing keeps happening. Really not sure what to do anymore. 

Message 1 of 11 (669 Views)

Re: Game crashes when I press play on launcher

★★★ Novice

Also, here's the dxdiag.

Message 2 of 11 (667 Views)

Re: Game crashes when I press play on launcher

@Gakoknight 

 

Can you post a dxdiag per this link 

 

also the contents of the client_setting file would be handy as well

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Message 3 of 11 (665 Views)

Re: Game crashes when I press play on launcher

★★★ Novice

https://hastebin.com/mimiyeqehe.makefile

Like this? 

 

And the client_settings:

 

[Renderer]
AntiAliasingLevel = 4
AtlasQuality = 0
Buckets = 5
D3DFullScreen = false
DYDDrawDistancePreset = 2
EnableSSAO = true
GraphicsDeviceId = 29471
GraphicsQuality = 5
Height = 1080
MeshLODQuality = 1
NativeHeight = 1080
NativeWidth = 1920
ShadowMapNumCascades = 8
ShadowMapResolution = 2048
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
Width = 1920
CodeVersionChanged = true
LastCodeVersionRun = 1
NewBucket = 5
Fullscreen = false
RefreshRate = 60

Message 4 of 11 (662 Views)

Re: Game crashes when I press play on launcher

[ Edited ]

@Gakoknight 

 

Have you tried updating the drivers - edit - updated link https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-...

 

I dont think you have the latest driver for that card at the moment

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SWTOR Forum Username = OwenBrooks
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Message 5 of 11 (648 Views)

Re: Game crashes when I press play on launcher

★★★ Novice

That is correct, I do not. However, for whatever reason, the newest graphic driver literally crashed my computer every few hours so I rolled back. Also, the game worked wonderfully with the current version until 3 days ago. 

Message 6 of 11 (641 Views)

Re: Game crashes when I press play on launcher

@Gakoknight 

 

If you press the window key and type reliability , open the reliability monitor is there much listed over the last few days ?

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SWTOR Forum Username = OwenBrooks
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Message 7 of 11 (633 Views)

Re: Game crashes when I press play on launcher

★★★ Novice

From what I understand, pretty much nothing on the days these issues have been going on. CTF Loader and Search and Cortana stopped working (not sure what they are) both on the same day, 30.10. Nothing else. 
Do you want a picture? 

Message 8 of 11 (627 Views)

Re: Game crashes when I press play on launcher

@Gakoknight 

 

It maybe worth doing a clean install if the amd driver - use DDU    then reinstall the driver to see if any change 

 

the dxdiag doesnt show the usual driver issues though but cant hurt if you said the latest driver also had issues

 

but it does show crashing in the Desktop Window Manager , Deity Empires64.exe , TheMeanGreens-Win64-Shipping.exe , ctfmon.exe, CortanaUI, MSI-Kombustor-x64.exe and finally the SWTOR Launcher

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SWTOR Forum Username = OwenBrooks
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Message 9 of 11 (620 Views)

Re: Game crashes when I press play on launcher

★★★ Novice

Yeah, I don't know what the ctfmon or CortanaUI are, but I often leave games that bore me by pressing Alt+F4. I assume that accounts for the crashes. I'm gonna reinstall the drivers and the game and see if that helps. Will get back to you at some point. 

Message 10 of 11 (605 Views)