May 2019 - last edited May 2019
Hello,
Sometimes, the game crashes at the start and gives me this error.
To run the game after this error appears, I have to restart the computer and then it just might get fixed or might not. Repairing the game through Origin does not fix it.
apex_crash.txt is attached. I tried running r5apex.exe as an administrator, but it did not fix it.
May 2019
Sorry to see you're getting an error like that. Can you attach a DxDiag for us so we can look at your system specs?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
May 2019
@RealAdawon remove -novid from Advanced Launch Options if you have it there and also check your Autoexec file
May 2019
Hello. Thanks for reaching out. In case if you do not know, it is not just me, there is this topic about it and it has nearly 2000 replies of players saying they have the same problem.
Anyway, Here is my DxDiag. I did not add any command to launch options and I do not even know what Autoexec file is. I just started playing the game a few days ago (tried it before on the same PC and account but really just started a few days ago).
May 2019
May 2019
I see that you're on Windows 7. This post has some fixes that have helped others with the error on Windows 7.
Your video card driver is outdated. I recommend visiting AMD's website to download the latest version.