June 2019 - last edited June 2019
June 2019
Hi, @StaubsaugerDyson!
Would your friend be able to attach a DxDiag to this post? Is there a specific error when the game crashes, or no error at all?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/