Game crashes and EA customer service is a mess

by alexdman1234
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Game crashes and EA customer service is a mess

★★★ Novice

The game started crashing all of a sudden is season 3, just crashes, no error, no crash.txt created, game just freezes and I have to restart my computer.

I have an i7-9700, 2080ti extreme aorus, gskill 16gb 3000mhz, I do not think it is a hardware problem because everything else works great.

After a few talks with EA customer service I have tried restarting my windows, performing a clean driver install, creating new admin account, playing in borderless window.

I have sent EA my reports of DXDIag and MSINFO32 as requested by customer service, currently the site is bugging out on me, when I try to access my case I just see a blank screen

with no option to talk to chat or receive a call, this is all very frustrating.

I have included the screen that shows up when I try to talk to customer service.

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