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Re: Game crashes after update

by marvinturner434
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Game crashes after update

★★★★ Novice

Game keeps crashing after latest 3.3.01 update when login in with Game Center account on iPhone. 

Message 1 of 42 (1,437 Views)

Accepted Solution

Re: Game crashes after update

★★★★ Novice

After nearly two months of not being able to login, I think 3.3.05 just fixed the issue. It was just released late last night. 

 

So what did I miss for two months?

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Message 34 of 42 (817 Views)

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Re: Game crashes after update

★★★★ Novice

After the lastest update on NBALM my game has been crashing on my iPhone everytime I have attempted to login. It has been doing so for 4 days straight! I have tried every way possible to fix the issue including deleting the app, but with no sucess. Please fix this issue as I have not been able to enjoy the update or play the game. I’ve also spent a lot of time on this account to reach an OVR 90.

Message 2 of 42 (1,418 Views)

Re: Game crashes after update

Community Manager

@hyc1836 Can you try a device restart?

@marvinturner434  I assume you've done so already, but if not can you make sure to give that a try?

If this has no effect, can you try logging in with the account on another device as a test, if you have one?

Message 3 of 42 (1,393 Views)

Re: Game crashes after update

★★★★ Novice

Yes I’ve tried:

-restart

-uninstall, restart, reinstall

-login as device user (start from scratch), link user

 

Issue is with the login of Game Center account from iOS. And this happened right after the update. 

Message 4 of 42 (1,388 Views)

Re: Game crashes after update

★★★★ Novice
I have also tried the suggest fix to no avail.
Message 5 of 42 (1,376 Views)

Re: Game crashes after update

★★★★ Novice

The game is currently under maintenance so I think they are trying to fix the issue. I was about to take a network capture to see whether the issue is client side or server side, but since it looks like they are already on it, saves me the time and effort Standard smile

Message 6 of 42 (1,369 Views)

Re: Game crashes after update

★★★★ Novice
Thank you for the info!
Message 7 of 42 (1,365 Views)

Re: Game crashes after update

★★★★ Novice

Still getting the same results after maintenance 

Message 8 of 42 (1,360 Views)

Re: Game crashes after update

★★★★ Novice

If you figure it out let me know cause my has been doing same thing since that larry bird update. Try to sign in under Google, Facebook, and guest and it just closes game out

Message 9 of 42 (1,348 Views)

Re: Game crashes after update

★★★★ Novice

I can use a different Google email that i have and it lets me start all over and play so I know it's not a device compatibility or anything like that. It just will not let me log in thru a previous save where i had a 93 rated team. I can't just start over after working that hard to get them

Message 10 of 42 (1,346 Views)

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