Help us improve Answers HQ! Take Survey No, Thanks

Game crashed please give the win and reward

by H03912124
Reply

Original Post

Game crashed please give the win and reward

★★★★★ Newbie

I was disconnected while 3-0 up please can I have the win and the correct rewards as I would have won the premier icon swaps player. 

Message 1 of 2 (47 Views)

Re: Game crashed please give the win and reward

Community Manager

Hey @H03912124 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

It'll take you a couple of minutes to do them all but please do take the time and do them all.

 

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

 

Darko

Darko.png
Message 2 of 2 (27 Views)
Twitter Stream