April 2018
Hi all,
I know it has been a painful experience but I have some good news, we’ve released a new version of the game on Android that should help with this crash issue. Please update your game and let us know how it is for you now.
The new version of the game is coming on iOS soon, we will let you know as soon as it is available on the App Store.
And as you missed out on a day of the ASOS event, please do contact WWCE for compensation. To speed up the process it will be best to contact them from inside the game by clicking on settings > help & about > help. Then at the bottom of that new page you can click on ‘contact us’
April 2018
April 2018
April 2018
When will release the update for iOS??
Is every second count.
April 2018
I'm glad I wasn't dreaming. I was able to start the ASOS event too and change my Sims appearance...actually that is the task I tried when the game stopped working totally. Thank you EA. Now let's get the IOS working so everyone is happy!
April 2018
April 2018
Feels like I’m waiting on an ESO update... PC always gets it a week befor console... here’s hoping the iOS update hits sooner rather than later.
April 2018 - last edited April 2018
April 2018
April 2018
I hope the IOS update comes ASAP. In the meantime, can you explain what has caused this problem for us all? Presumably it’s not affected every single player of the game? Thanks.