April 2018
April 2018
April 2018 - last edited April 2018
i started playing 2 days ago. Everything was great before yesterday's update. My game started to crash every time i went to other scenes from home, and then I would re-open the app and i could go.
The last time my 3 Sims were working, and i went to change appearance screen. i closed the app. When i tried to re-open it, game crashes on the launching screen. Since then, i haven't been able to play the game.
I have tried re-installing the game and switching from iPad Air to iPhone X, Both my advices have iOS 11.3. I have also tried the troubleshooting list. I tried to log into my account on my friend's device as well. Nothing has worked.
Player ID: 1003085608012
April 2018
I've been having problems with my game asking me Where's the network? and I posted a question about it yesterday but it happened again tonight however now I'm also having the "Stuck at home " problem. I posted this under my original question but it might help on this thread also so I'm posting here too.
It's not my modem. This has been happening a lot and way before I installed the update. Although, now I'm also having the problem where I can't leave the Home lot. Right before this new problem happened, it asked me "Where's the network?" I closed the game, force stopped it, cleared the cache and did a hard reboot of my device. When I went back into the game, I had a SIM at home and I called another one home from the Civic Center to interact with a toddler. I then tried to send the SIM that was originally home to work. When I did that the Sims Mobile Splash screen came up (the one that appears when we are switching locations) and then the "The Sims Mobile has stopped" error screen came up. I've been able to reopen the app but the 2 Sims are still stuck at home, 1 SIM is Downtown at the Club working, and 1 is at the Market Square working at the fashion place. I updated the game yesterday and didn't have any problems except for the Where's the Network? bug. The SIM that was originally home just finished reaching level 10 in the cooking hobby and had completed the final hobby task to reach 100%. The other 3 Sims had been working at their jobs and just completed a quick shift. When I updated the game yesterday, all 4 Sims were at their jobs working quick shifts.
MY Id #XE9MV3V
My game is on an ASUS ZenPad.
I hope this helps.
April 2018
April 2018
April 2018
April 2018 - last edited April 2018