March 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Gigabyte Windforce OC Nvidia 1660ti
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Purdyrich
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Bangalore, Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Bridges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Firefight, I was shooting
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 01.03.19 08:15 PM EST
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was in a firefight and the game crashed. Error was "Engine Error - CreateShaderResourceView failed in Gfx_TextureAsset_ResizeAndCopy on '(no debug name)' with HRESULT 0x887a0005' with 'OK' as the only option.
What should be happening instead? Game should not be crashing!
Steps: How can we find the bug ourselves? Not sure. This was the first time it happened. I've had no problems running the game on an Nvidia 970, just upgraded to a 1660ti today and after a few matches this happened. There was quite a lot going on with 2 squads in close proximity and my blood hound ult was deactivating while I was shooting at an enemy.
All information is above.
March 2019
March 2019
Had the exact same problem on my 1660ti, also near Bridges.
March 2019
my game freezes then crashes full game closes but i dont get a crash report
October 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1660 Ti
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? fredddski
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Unfortunately I don't remember exactly when it happened, but believe it was between match end and the main menu or before a match started
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. After a match ended I believe, but could be before a match.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5-6
When did this happen? (dd.mm.yy hh:mm) 16.10.19 21:19
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Freezed loading screen/wallpaper with the following error message: Engine Error CreateShaderResourceView failed in Gfx_TextureAsset_ResizeAndCopy on '(no debug name)' with HRESULT 0x887a0005
What should be happening instead? .
Steps: How can we find the bug ourselves? .
Had no problem reloading the game. No issues afterwards.