November 2020
Windows is fully up to date
November 2020
I am sorry, it was a try.
November 2020
All good. I'm going hard core on troubleshooting now at this point.
November 2020
@EA_Atic do you have any update on this? I've gone so far as to wipe my PC and do a completely fresh install, and it's still doing the hard lock freezing.
November 2020 - last edited November 2020
Same thing here all my progress is gone after a crash.... Id love a fix.
November 2020
Hey @KVet1992 sorry for late response.
Are you still experiencing crashes after the latest set of patches for the game?
A Quick question, looking at the dxdiag looks like older windows versioned, I see you mention its up to date, what version are you running now?
/Atic
November 2020 - last edited November 2020
Same issue here. Locks up midway through fleet battles. No other piece of software makes my PC do a hard freeze...
Historically, after doing a hard reboot I can rejoin the ranked match before it ends. Not this time! I reboot, quickly launch the game trying to not abandon the match and screw my teammates over... Nope, this time I discover my game has been reset to "factory settings." Instead of rejoining my match, I get rewarded with the un-skippable company logo videos, Intro movies to the game, first time pilot customization. I can't even get to the main menu without starting the single player campaign... by the time I did, it was too late. It says I abandoned the match.
As a final low-blow, I discover all of my keybinds have been erased. Honestly I would have rather lost my skins or my ingame currency instead of my keybinds lol.
Wtf is this, now I have to re-setup the game when it crashes?
I was hesitant to buy this game... experience has taught me to expect game crashes from EA games (no matter how powerful my system) - idk if it has something to do with the frostbite engines (other EA games work fine)? Either way, if other games/devs can avoid hard freezing my PC - a member of the AAA game industry can certainly do the same.