Re: Game causing phone to overheat.

by discgolf00
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Original Post

Game causing phone to overheat.

★★★ Novice

This is the only game I've played on my Galaxy S7 where it is overheating and causing the game to shutdown. Why so much resource?

Message 1 of 5 (989 Views)

Re: Game causing phone to overheat.

EA Live QV Team

Hi @DualCycle76 and thank you for the report.

 

We are actively investigating this.

Message 2 of 5 (942 Views)

Re: Game causing phone to overheat.

★★★★★ Newbie

@DualCycle76 wrote:

This is the only game I've played on my Galaxy S7 where it is overheating and causing the game to shutdown. Why so much resource?


I have the same problem too. I have a LG V30 which is newer, and pretty fast in my opinion. This game is the only app that causes my phone to get hot. 

Message 3 of 5 (913 Views)

Re: Game causing phone to overheat.

★★★★ Apprentice

Most of the overheating issues is attributed to a bad battery I had that problem on one of my galaxy phones I guarantee that it's not the game it doesn't use a massive amount of resources compared to other games I play

Message 4 of 5 (878 Views)

Re: Game causing phone to overheat.

★ Novice

My galaxy s7 is now overheating when I play. 

Message 5 of 5 (749 Views)