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Game Won't Load

by cridiron
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Original Post

Game Won't Load

★★★★ Novice

Game wont load now, but was fine this morning. I have tried restarting my phone, uninstalling and reinstalling the game, nothing works...

 

Samsung Galaxy S8+

Message 1 of 4 (219 Views)

Re: Game Won't Load

★★★★ Novice

Having the same issue on my iPad, version 11.4.1. Tried restarting game, restarted device, checked for updates. No luck. 

 

Message 2 of 4 (203 Views)

Re: Game Won't Load

★★★★ Novice

Resolved. EA support sent me troubleshooting steps: https://help.ea.com/en-in/help/mobile/troubleshooting-steps-for-ios-apps/. 

 

Changing wifi worked for me. 

Message 3 of 4 (195 Views)

Re: Game Won't Load

Community Manager

Hi @cridiron, please try the other troubleshooting steps for Android mobile devices in this EA Help article. The troubleshooting steps should fix the issue for you. 

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