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Re: Game Won't Load

by EA_Lanna

Original Post

Game Won't Load

★★★★ Novice

Game wont load now, but was fine this morning. I have tried restarting my phone, uninstalling and reinstalling the game, nothing works...


Samsung Galaxy S8+

Message 1 of 4 (174 Views)

Re: Game Won't Load

★★★★ Novice

Having the same issue on my iPad, version 11.4.1. Tried restarting game, restarted device, checked for updates. No luck. 


Message 2 of 4 (159 Views)

Re: Game Won't Load

★★★★ Novice

Resolved. EA support sent me troubleshooting steps: 


Changing wifi worked for me. 

Message 3 of 4 (151 Views)

Re: Game Won't Load

Community Manager

Hi @cridiron, please try the other troubleshooting steps for Android mobile devices in this EA Help article. The troubleshooting steps should fix the issue for you. 

Message 4 of 4 (111 Views)


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