Game Keeps Crashing don't know what to do HELP!

[ESGudjohnsen]

Same for me, bought 1 week ago and still not able to finish a single game. Completely unplayable.

[EA_Blueberry]

Thanks for the suggestion, @HewyX

Does clearing the cache fix it for anyone else?

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

[SoapiestCuda]

After a few days of stable gameplay I’m back to crashing under 10 minutes in-game. What is going on

EDIT by EA_Jason: No swearing

[Hunkey-Punk]

And it Crashes and crashes and crashes and all we get to hear is "Clear your cache" that will do absolutely nothing.

[biggestwig]

So a bit of an update after exactly one month of back and forth with ea customer support. I have attempted every possible solution given to me and my game is still crashing. The last time I spoke with support, they suggested that it's a Windows error (again) and that I have a corrupt Windows install. So for the second time, I formatted my computer and got the game working. I played 1 game and everything seemed fine, went to download discord and all hell broke loose on my PC and nothing would work anymore. So I assumed discord and origin don't get along but that doesn't make sense since my friends use both and have never crashed once.

I then formatted my computer for the third time and even bought a new key for Windows. I installed discord, origin, steam, uplay, etc. Things seemed to be working just fine! I managed to play 3 full games. After the first one I had the loading bug between games and had to restart, whatever. After the second game, it crashed on its own so I booted up again and after the third game I got the loading bug again.

Fast forward to now, a few hours later and I just stopped playing Rainbow Six Siege and decided to play some Battlefield with a friend. Got on the game and Origin was showing him as offline, so we both signed out and when I went to sign in, my origin just plain refused to open. So I restarted my PC and it worked, I launch the game and tried to create a squad aaaaaand we're back to crashing. So at this point I uninstalled Origin and Battlefied, and I won't be bothering with this nonsense anymore and I sure as hell won't be EVER buying anything from EA or DICE.

[CooperAus]

*Not completely confident* but updated my bios this morning after seeing someone’s post suggesting to check for updates and one of the updates was “improved memory compatibility” 

Also going back to factory fan settings to keep everything abit cooler (was running lower fans for noise etc)  

One of my thoughts on the game crashing was memory issues that none of my other games have so they don’t crash with old settings. 

I managed to play for at least 6 hours total today and plenty of back to back maps with not one single crash 🤞🏼. 

I will post again if it crashes. 

[biggestwig]

*snip*

Pretty much I've been trying to fix this garbage game for the last month. EA support has insisted that the problem is a Windows issue and not on their end. I formatted my PC 3 different times to try and get this to work and it still is crashing. The third time I formatted my PC, I even bought a new Windows key.

After downloading my usual programs, I launched BF and it worked. After 1 game I had the loading screen bug so I had to close the game, but it booted up just fine and back to game 2. After game 2 it crashed, okay fine, load up again and game 3. After game 3 loading screen bug. At this point I was done playing anyways so I just went on to Siege.

Played a bit of that with a friend, then decided to join up with him in BF. When I went to play with him, Origin kept on showing him as offline, so I signed out to refresh my page, only this time origin refused to launch. It would run in the background but would refuse to come up on screen. I restarted my PC and it worked, got on BF, went to create a squad and we're back to instant crashing.

By this point I have uninstalled Origin and BF and will refuse to EVER buy anything from EA and DICE. If you ever feel the need to waste your money on hot garbage, buy an EA product!

Now EA support is suggesting I contact a PC specialist because it obviously is my PC that's messed up and not their game!

Thank you EA for reinforcing the truth. You are the worst company to grace this earth.

EDIT by EA_Jason: Discussing moderation is against the rules

[V--FENRIR--V]

IT'S TIME FOR AN UPDATE, EA.

Please try to have a MEANINGFUL, DETAILED update for us by End-of-Day today.

[V--FENRIR--V]

Thusly the chirp of the crickets prevails in EA's court.

[biggestwig]

@V--FENRIR--VI got into a bit of an argument with the customer support agent. I mentioned and linked this forum two or three times and this was the response. "I understand that there are players who maybe are facing same issue however there are so many players who are enjoying the game without even contacting us."

So basically they know that we are having problems, but we're the minority here so we don't matter.