Game Glitches, Stuck Moving Left and Unable to do Anything

[ScoutCommandoPX]

The last few days, I have run into a gamebreaking glitch which occurs anytime I play the game for about five minutes or so. What happens is that (without doing anything specific, it occurs randomly) suddenly my character gets stuck moving left, and I am unable to move any other direction, use abilities or even look around with the mouse. In addition to this, if I tab out of the game, I am unable to reenter the game and the Task Manager says that the program is not responding despite me being able to still hear audio from the game.

I can not seem to find any similar threads, and I am wondering if anyone else is having this problem and maybe has a fix for it?
Thanks in advance!

[EA_Blueberry · Accepted solution]

@ScoutCommandoPX 

Still experiencing this? Try right-clicking on the game in Origin and select "Repair" to see if that helps. I would check to see if you have any Windows updates pending as well. Search "Windows Updates" in the desktop search bar to check for pending updates.

Please attach a DxDiag for us so we can look at your system specs. 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

[EA_Blueberry · Accepted solution]

@ScoutCommandoPX 

Still experiencing this? Try right-clicking on the game in Origin and select "Repair" to see if that helps. I would check to see if you have any Windows updates pending as well. Search "Windows Updates" in the desktop search bar to check for pending updates.

Please attach a DxDiag for us so we can look at your system specs. 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/