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Game Glitches, Stuck Moving Left and Unable to do Anything

by Tactical_Prox
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Original Post

Accepted Solution

Game Glitches, Stuck Moving Left and Unable to do Anything

★★★★ Novice

The last few days, I have run into a gamebreaking glitch which occurs anytime I play the game for about five minutes or so. What happens is that (without doing anything specific, it occurs randomly) suddenly my character gets stuck moving left, and I am unable to move any other direction, use abilities or even look around with the mouse. In addition to this, if I tab out of the game, I am unable to reenter the game and the Task Manager says that the program is not responding despite me being able to still hear audio from the game.

 

I can not seem to find any similar threads, and I am wondering if anyone else is having this problem and maybe has a fix for it?
Thanks in advance!

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Accepted Solution

Re: Game Glitches, Stuck Moving Left and Unable to do Anything

Community Manager

@Tactical_Prox 

 

Still experiencing this? Try right-clicking on the game in Origin and select "Repair" to see if that helps. I would check to see if you have any Windows updates pending as well. Search "Windows Updates" in the desktop search bar to check for pending updates.

 

Please attach a DxDiag for us so we can look at your system specs. 

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

/Blueberry

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Message 2 of 2 (59 Views)

All Replies

Re: Game Glitches, Stuck Moving Left and Unable to do Anything

Community Manager

@Tactical_Prox 

 

Still experiencing this? Try right-clicking on the game in Origin and select "Repair" to see if that helps. I would check to see if you have any Windows updates pending as well. Search "Windows Updates" in the desktop search bar to check for pending updates.

 

Please attach a DxDiag for us so we can look at your system specs. 

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 2 of 2 (60 Views)

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