Re: Game Crashing

by EzyHawk
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Original Post

Game Crashing

★★★ Newbie

I have been crashing A LOT and I don't know why. Every other game runs just fine on my computer. I have updated my drivers, windows, and bios. I Have even reinstalled the game onto my SSD. I also checked my temperatures and everything is normal.

 

Specs:

Geforece gtx 1080

Ryzen 5 3600

corsair vengenance 16gb

 

Dump Summary: 

exception code: 0xc0000005

exception information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

 

Please Help!!!!

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Re: Game Crashing

Champion

@HypeMan0227 

Please do the following:
1. Run the game as administrator
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2:  Verify that your drivers are all up-to-date
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3. Verify and Repair the game files.
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4. Try to clear your Origin cache by doing the following:>How to clear Origin Cache<
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5. Repair Easy Anti Cheat 
C>Program Files x86>Origin Games>Apex>EasyAntiCheat and open easy anti chat setup
Click on "Repair Service".
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6. Do you have any third party softwares running (Anivirus, discord, firewall etc)?

 

> 6.1 Antivirus - Try to whitlist the game in your antivirus software and see if this helps.

 

>> 6.2 Discord - Discord overlay and hardware acceleration since they can cause an issue.

 

>>> 6.3 Firewall - Allow connections through the firewall

 

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7. Run CCleaner and Malwarebytes and see if the result may help your situation.<
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8. Re-install the game
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9. Changing language and then change it back to your original language (This has been reported to help in some issues).

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