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Re: Game Crashes when try to go to Nexus after completing "Earn your Badge&

by DerrameNeutral
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Original Post

Game Crashes when try to go to Nexus after completing "Earn your Badge" Task

★★★★ Novice

Product: Mass Effect Andromeda
Platform:PC
What edition do you have? Standard Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug The game crashes everytime I try to go to Nexus to talk to Andraknor, after completing the quest "Earn your Badge" . crash during the Tempest cutscene leaving Voeld
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Please select your region South America
Run the www.speedtest.net network benchmark and post your upload and download speeds.
What company provides your internet service?
Steps: How can we find the bug ourselves? complete the quest/task "Earn your Badge" and go to Nexus
What is the AMD or Nvidia Model Number of your graphics card? gtx 1080
Please enter memory size in GB. 16

The game crashes everytime I try to go to Nexus to talk to Andraknor, after completing the quest "Earn your Badge" . crash during the Tempest cutscene leaving Voeld

Message 1 of 3 (73 Views)

Re: Game Crashes when try to go to Nexus after completing "Earn your Badge&

Community Manager

Hello @DerrameNeutral 

 

I am really sorry for those issues with the game. Have you tried to Repair the game in Origin client? Updated your GPU drivers? Lowering in-game graphic settings for this particular scene can also resolve this. Keep us posted on your progress.

 

Cheers,

Archi

Message 2 of 3 (62 Views)
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Re: Game Crashes when try to go to Nexus after completing "Earn your Badge&

★★★★ Novice

i think i found a workaround, 

select other task or mission, start it, and then extract to Tempest, and the game won't crash, 

 

Message 3 of 3 (54 Views)

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