Game Crashes when choosing trooper class or when spawning

[relaxedmammoth]

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Game Crashes when spawning and at trooper select screen.
What is your gamertag/PSN ID/EA Account name? Relaxed_Mammoth
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/04/2019
What time did you see the bug? (HH:MM AM/PM) 10:00 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? BST - GMT + 6:00
Steps: How can we find the bug ourselves? I am not sure if it is just my machine, but I am unable to spawn as a unit in any game mode.
What happens when the bug occurs? Battlefront 2 crashes to desktop
What do you expect to see?
Please select your region North America
AMD or Nvidia Model Number NVIDIA GTX 1080 ti Driver: 441.12

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Since this last weekend (Saturday November 1st, 2019) I am unable to play any modes as spawning causes my game to crash. The game freezes briefly right before a crash occurs. This has never happened in the past and I have not made any changes to my computer in the last little while. I cannot attach the crash log to this form but this is the exception code from the dump summary: 0x80070057

[EA_Atic · Accepted solution]

Hey, @relaxedmammoth  @szkorhetz make sure that all drivers for windows are up to date. 

You can also try to do a clean boot to see if there any programs messing with SWBF2 and turn off any overlay programs for example Discord or Nvidia experience.

Worth to reinstall the GPU drivers for your PC.

Let me know if this works or not for you.

/Atic

[szkorhetz]

Agreed!

I have the same issue!

[EA_Atic · Accepted solution]

Hey, @relaxedmammoth  @szkorhetz make sure that all drivers for windows are up to date. 

You can also try to do a clean boot to see if there any programs messing with SWBF2 and turn off any overlay programs for example Discord or Nvidia experience.

Worth to reinstall the GPU drivers for your PC.

Let me know if this works or not for you.

/Atic