Galactic challenge missing rewards :

by zellaccio
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Original Post

Re: Galactic challenge missing rewards :

Community Manager
HI @zellaccio,

I'm not sure why it went without a response. You need the support team for help with this one so I'd recommend bumping it with them.

- EA_Lanna
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Message 11 of 14 (572 Views)

Re: Galactic challenge missing rewards :

★★★ Novice

I can’t resume the existing ticket , as it is in progress , or duplicate .

and in game I’m messaging them every day, and still no answer ..

I get it itms out of duty/ power / responsibility , but .. how does that work ?  Is there someone can help me on this ? The support team  is clearly not supporting . 
that’s like.. ridiculous ?

Message 12 of 14 (563 Views)

Re: Galactic challenge missing rewards :

★★★ Novice

@EA_Lanna  well, is not working . I’m keep on talking with support, and they are asking me the same question , and no answer or help!

there should be some type of escalation ? Supervisor ? Team leader ? Manager ? Someone that can read a message and understand ?!? I have been asked 5 times my ALLY ID !!!  I think this is the point that they Don’t even read the messages !!! I have 4 galactic challenge rewards missing , no one that help me, and it’s so frustrating I ‘m just been asked the same question over and over and over ?!?!

i need to escalate my ticket to someone !

Message 13 of 14 (480 Views)

Re: Galactic challenge missing rewards :

★★★ Novice

This is rich …!!! They’re asking me to contact you on the forum .. so .. who is going to help me ???

Message 14 of 14 (476 Views)