GAME WON'T LOAD

[JustJazzy81]

Hi, is anyone else having issues at the moment, loading the game? I can't even get into the game. the loading screen gets stuck on.

I've got a Samsung galaxy s10+, all software updated, game is updated, and done multiple restarts on the phone and game.

[Phantomlover1717 · Accepted solution]

@JustJazzy81, @ClaahArata & @LambChops1992 

The game had some issues but it should be all up and running again!

We’ve had server outage in the last 2-3 hours. Couple of our brave engineers rushed in to the office at night to fix it. Please check if it works for you now and thanks for your patience! We’ll get to work tomorrow to further investigate. #TheSimsMobile

— SimGuruIlya (@SimGuruIlya) November 24, 2019

[LambChops1992]

@JustJazzy81 Same here i got an iphone X. Alredy tried installing the app but still stuck on the loading screen.

[ClaahArata]

@JustJazzy81 since morning, I'm trying to play it but it's still loading til now

[Phantomlover1717 · Accepted solution]

@JustJazzy81, @ClaahArata & @LambChops1992 

The game had some issues but it should be all up and running again!

We’ve had server outage in the last 2-3 hours. Couple of our brave engineers rushed in to the office at night to fix it. Please check if it works for you now and thanks for your patience! We’ll get to work tomorrow to further investigate. #TheSimsMobile

— SimGuruIlya (@SimGuruIlya) November 24, 2019