Re: GAME FREEZES ON MULTIPLAYER LOADING SCREEN

by EA_Aljo
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Original Post

GAME FREEZES ON MULTIPLAYER LOADING SCREEN

★★★ Newbie

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Every time I launch into a multiplayer game, the game freezes and crashes. I then get error CE-34878-0 I have tried re installing game, checking for game updates and software updates. I rebuild the ps4 data base and not sure what else to try. Please help very frustrating
What is your gamertag/PSN ID/EA Account name? JaKeThomAs02
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/08/18
What time did you see the bug? (HH:MM AM/PM) 4:00 PM
In what game mode did the bug occur? Capital Supremacy
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Not to sure it freezes on loading screen for multiplayer matches.
What happens when the bug occurs? Game crashes every time and game is unplayable
What do you expect to see? This problem fixed so I can play the game
Please select your region Australia
AMD or Nvidia Model Number

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Re: GAME FREEZES ON MULTIPLAYER LOADING SCREEN

Community Manager

Hi there, @777jakey_boy777.

 

Something else you should try is restoring the licenses with the steps here: http://bit.ly/PS4LicenseRestore. Let me know how it goes. Thanks!

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