GAC draw mistake [ Edited ]

[XxLordImperorxX]

My last match ended with a draw of 1918 banners

My GalacticPower was higher than my opponent when i joined the Championship (i tested every people) and after It.

The result: i lost.

In case of draw, wins the one with more GP.

I want a solution to this..

Edited

[EA_HighCommand · Accepted solution]

Hi @XxLordImperorxX and sorry that we've missed your report.

Going forward, please post this type of issue in the Bug Report section, since we (as of LiveQV) don't monitor the technical issue section of Answer HQ.

Long story short, we've checked the GP of you and your opponent in that Grand Arena event. Assuming that you are referring to the player "Kahn Clint" which you went against on 29./30.03. Your opponent had exactly 735 more GP at the time of the roster lock/matchmaking and therefore got the win correctly.

[CEO_Rago]

Hey @XxLordImperorxX,

---

@XxLordImperorxX wrote:

[...]

My GuildPoints were more than my opponent when i joined [...].

---

What to you mean with "GuildPoints". GP means Galactic Power. In the case of a draw your individual GP matters and not the overall GP of your guild.

If that’s not the case and you were referring to your own GP, can you please post your ally code for further investigation?

Thanks!

Regards.

[XxLordImperorxX]

Yes sorry. I wanted to say Galactic Power. Made a mistake when writing and didnt explained myself

My allycode

894827624

Thanks for answering

[XxLordImperorxX]

As I imagined, nobody answering here or in help.ea

[CEO_Rago]

Hey @XxLordImperorxX,

I am sorry for the delay. I have tagged QA Support. Please stay patient as they‘ll be back in office on Monday.

Regards.

[XxLordImperorxX]

@CEO_Rago Thanks for answering and for your help.
I also sent a ticket but still waiting an answer..

[XxLordImperorxX]

Up...

More than 2 weeks waiting for any answer, here and in ea help.

I can understand that situation is not the best, but this delay is not usual....

[EA_HighCommand · Accepted solution]

Hi @XxLordImperorxX and sorry that we've missed your report.

Going forward, please post this type of issue in the Bug Report section, since we (as of LiveQV) don't monitor the technical issue section of Answer HQ.

Long story short, we've checked the GP of you and your opponent in that Grand Arena event. Assuming that you are referring to the player "Kahn Clint" which you went against on 29./30.03. Your opponent had exactly 735 more GP at the time of the roster lock/matchmaking and therefore got the win correctly.

[XxLordImperorxX]

Sorry for not answering before, I couldn't log here.

I checked points in the moment of joining the gac.

What you mean, is that other people joined it, and quit GP himself... because i hadn't increased it.

So strange and twisted, but well, thanks for giving me an answer.