Help us improve Answers HQ! Take Survey No, Thanks

Fut champions bug

by silvermines10
Reply

Original Post

Fut champions bug

★★★ Newbie

I was disconnected due to a glitch in fut champs at the weekend. I was idle for a few seconds and the warning with a countdown came up on screen. i was watching the countdown and i would have been back in time but it disconnected me while i had 6 seconds left. I would like this to be fixed and to get compensation as it counted as a loss and i missed out on gold 3.

Message 1 of 4 (64 Views)

Re: Fut champions bug

Community Manager

Hi there, @silvermines10.

 

I'm very sorry, but we aren't able to compensate for this. How frequently are you disconnecting from matches? Also, do you use a wired or wireless connection? Thanks!

Aljo.png
Message 2 of 4 (33 Views)

Re: Fut champions bug

★★★ Newbie
@EA_Aljo First time i have disconnected that i can remember
Message 3 of 4 (29 Views)

Re: Fut champions bug

Community Manager

@silvermines10

 

That's good. It sounds like you have a pretty solid connection, but we can go through some troubleshooting if you'd like. Let me know. Thanks!

Aljo.png
Message 4 of 4 (25 Views)
Twitter Stream

ea-dualentitle-promo-splash

Upgrade to a next gen console

Have a physical game disc for FIFA 21 but bought a discless console? Use our webform.

View more on EA Help

fifa21-promo2

Keep your account safe

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help