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Fut account locked, speak to 4 agents leading to dead end

by adino5251
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Fut account locked, speak to 4 agents leading to dead end

★★ Newbie

I have a case #53601225, basically it says that my FUT account is locked and speak to agent to solve it. Well i have contacted 4 different agent. 

One asking me to on-hold for over an hour and then got lost

Two told me that it can be solved easily, just ask me to launch the game and it will be solved from their side, which didn't

Three told that there is no way to solve this as I do not have an FUT account

Four told me that they don't know what to do, and recommend to post it on the forum for the developers and managers to answers.

 

Thus here i am.

I even got the screenshot attached. And no , it is not cropped, this is an full screen screenshot of my pc when they error appear. 

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Re: Fut account locked, speak to 4 agents leading to dead end

Community Manager

Hi there @adino5251. Try reaching out to @EAHelp on Twitter. They should be able to assist you with this. Thanks!

Message 2 of 4 (238 Views)
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Re: Fut account locked, speak to 4 agents leading to dead end

★★ Newbie
@EA_Aljo try it out , no reply there. Damn.
Message 3 of 4 (210 Views)
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Re: Fut account locked, speak to 4 agents leading to dead end

Community Manager

@adino5251 

 

If you like, PM me your Twitter handle and I'll contact that team to see if they can take a look.

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