Same thing just exchanged 11 players for the Week 2 gold upgrade and when i was claiming Salah it disconnected and Lost all XP
The lack of response proves EA is just a bunch of lazy thieves...
You're so right about this! I couldn't agree more. I got in touch with someone from eahelp and they assured me the studio was looking into the issue. This was a week ago and I still haven't seen anything from ea addressing or acknowledging the issue.