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Fut Draft issue/Glitch

by DopeCubans
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Original Post

Accepted Solution

Fur champs

★★★★ Novice

when am playing it pop up in the middle of the screen 'your not actively playing the game....... and Is acc soo frustrating this is the second time is done this today all I want is to play fut champs in peace 

Message 1 of 8 (113 Views)

Accepted Solution

Re: Fur champs

Community Manager
@nathaniel122222 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
-EA_Cade

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Message 4 of 8 (74 Views)

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Re: Fur champs

Community Manager
@nathaniel122222 Hiya, what system are you playing FIFA on?
-EA_Cade
Message 2 of 8 (88 Views)

Re: Fur champs

★★★★ Novice
@EA_Cade Xbox one
Message 3 of 8 (82 Views)

Re: Fur champs

Community Manager
@nathaniel122222 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
-EA_Cade
Message 4 of 8 (75 Views)
Highlighted

Fut Draft issue/Glitch

★★★★ Newbie

Yesterday night i spent money on fifa points to do a draft. First game on i was up 3-1 and the ea servers disconnected, i’m on a wired connection i know i had nothing to do with that. My game got voided and i had to replay my first match which was frustrating. then in my second time playing the first game, the “you are not actively playing the game” screen was stuck on my screen while i was playing and i ended up losing because i couldn’t see the screen. is there anyway i can get compensation for this match? 

Message 5 of 8 (82 Views)

Re: Fut Draft issue/Glitch

Community Manager
@DopeCubans FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player.

You can follow these steps http://bit.ly/Open_Ports as well as playing on an Ethernet cable if you are currently on WiFi to make sure you have the best connection possible. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token.
-EA_Cade
Message 6 of 8 (47 Views)

Gamepl

★★★★ Newbie

Hi there I just played a game with a notification on my screen saying I wasn’t actively playing I needed a win in this game to complete the serie a objective in icon swaps so this was extremely annoying as I drew because of it !

Message 7 of 8 (72 Views)

Re: Fur champs

★★★★ Novice

Hiya just a quick one I was winning 2-0 but that guy quit but some reason I didn't get the win 

Message 8 of 8 (20 Views)

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