Re: Froze

by EA_Lanna
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Original Post

Froze

★★★ Novice

Hi all! 

Last days I'm getting frozen screen while I'm in the battle. In Geonosis it happened two times. 

Today I lost a combat in GA because the game stop working. 

 

I could take a screenshot with the combat status.

It should be an easy combat, but I have a lost combat now. 

 

What can I do? The game is not reliable since last update. I saw other request about this situation. This is happening so often to many players, so the answer "We can't do anything" is not acceptable when this is due to a game problem. 

 

Best Regards

 

 

 

Message 1 of 4 (432 Views)
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Re: Froze

Community Manager
Hi @jlmurielg,

I'm catching up on threads in this board and wanted to link in with you on this. How has the game been since?

- EA_Lanna
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Message 2 of 4 (383 Views)

Re: Froze

★★ Novice

It is still doing this and triggered on my main AND alt accounts when either I entered GAC or began a battle in GAC.

 

This was an old bug at least on Android phones that has returned. The sound glitches and becomes a steady loud BUZZing noise and the game locks up. Either crashes completely or you have to force kill it. Seems like a memory leak in a sound file and that jist compounds itself until the game locks up. Hope any of that info helps. The bug was around on and off for almost a year originally and I want to say it has been gone for almost 6mo-1yr until it started again.

Message 3 of 4 (346 Views)

Re: Froze

★★ Novice

Bump, still occurring after latest game update.

GALAXY S20 FE 5G w/latest Android software.

Message 4 of 4 (308 Views)