Frequent Connection Lost to the Server (Only Australian servers)

by ssakuratea
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Frequent Connection Lost to the Server (Only Australian servers)

★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060
Enter RAM memory size in GB 16
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Australia
On which server did this happen? All AU servers
When did this happen? (dd.mm.yy hh:mm) All the time
Summarize your bug Every few minutes, I lost connection to the Australian server. I am having the same issue when I participated in the Beta test. Other software on my computer run well. So I am sure it is not due to my network connection. When I join other servers such as the Japanese server, it is all right.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Join AU server
What happens when the bug occurs? Lost connection to the server
What should be happening instead? Good connection to the server

Every few minutes, I lost connection to the Australian server. I am having the same issue when I participated in the Beta test.

 

Other software on my computer run well. So I am sure it is not due to my network connection.

 

When I join other servers such as the Japanese server, it is all right.

Message 1 of 2 (436 Views)

Accepted Solution

Re: Frequent Connection Lost to the Server (Only Australian servers)

Hero (Retired)

Hey @ssakuratea,

 

Thank you for the information that you provided.

 

Have you tried any of these following steps?

 

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

 

I would recommend opening the ports as well if you haven't done so already:

 

https://portforward.com/battlefield-v/

 

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

 

Let us know if this improves the situation for you.

 

Thank you Standard smile 

__________________________________________________________________

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Message 2 of 2 (384 Views)

All Replies

Re: Frequent Connection Lost to the Server (Only Australian servers)

Hero (Retired)

Hey @ssakuratea,

 

Thank you for the information that you provided.

 

Have you tried any of these following steps?

 

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

 

I would recommend opening the ports as well if you haven't done so already:

 

https://portforward.com/battlefield-v/

 

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

 

Let us know if this improves the situation for you.

 

Thank you Standard smile 

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Message 2 of 2 (385 Views)