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Re: Freezing

by ICEEBOYS
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Re: Freezing

★★★★ Novice

@EA_Arrenai I’m open to trying it but it hasn’t happened since. I’m convinced this is an overloaded server issue and nothing more. 

Message 11 of 31 (245 Views)

Re: Freezing

Community Manager

No problem, @bigfishbobby. Thanks for the quick update! Standard smile

 

Arrenai Cat


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Message 12 of 31 (244 Views)

Re: Freezing

★★★★ Novice

Game just froze on me during an GA battle which would have been an easy victory. Rebooted the phone after the hang. Tried another GA battle and got another hang. So now I can't even win the matchup, can't progress on current feats either. So mad right now.

Message 13 of 31 (222 Views)

Re: Freezing

★★★★ Novice

Another round of GA, another freeze. Went up against an Ewok squad again. I've replied here as well as the GA issue thread without any response. Maybe I should deploy Ewoks on defense to take advantage of the freeze or the opponent is just a coincidence.

Message 14 of 31 (192 Views)

Re: Freezing

★★★★ Novice

Yeah, I had to burn 50 crystals to refresh my fleet arena. Trouble climbing because of dopey RNG is bad enough. Trouble climbing because of freezes is maddening.

Message 15 of 31 (181 Views)

Re: Freezing

Community Manager

Hey there, @mhsiegel14 and @oxinferno.

 

Would you be on iOS or Android devices?

 

Arrenai Cat


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Message 16 of 31 (177 Views)

Re: Freezing

★★★★ Novice

Android: Moto X4

Message 17 of 31 (174 Views)

Re: Freezing

Community Manager

Hey there, @oxinferno.

 

Thanks for the information. Let's start with some basic troubleshooting. Could you please try these steps and let me know how it goes for you?

 

Arrenai Cat


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Message 18 of 31 (155 Views)
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Re: Freezing

★★★★ Novice

the game froze again!!!

squad arena and fleet arena!!!!

 

iphone se, newest ios

 

my player id

225226225

Message 19 of 31 (146 Views)

Re: Freezing

★★★★ Novice

I did try rebooting my phone previously and the issue reproduced. I have not cleared my cache, but the issue has not reproduced since last round of GA, which suggests that this is not a cache issue. I will clear cache before GA starts though.

Message 20 of 31 (132 Views)

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