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Re: Freezes on connecting to ea services

by EA_Aljo
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Freezes on connecting to ea services

★★★ Newbie

I’m on the PS4 and followed all the tips to stop this but still no luck, my PS4 ea accounts - ohToR_

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Re: Freezes on connecting to ea services

Community Manager

@ToRuniteds 

 

In that case, you'll need to dispute the ban with Terms of Service. That can be done by following the instructions in the article I sent a link to previously.

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Re: Freezes on connecting to ea services

Community Manager

Hi there, @ToRuniteds.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Re: Freezes on connecting to ea services

★★★ Newbie

It sorted itself came up with a verification which never comed up before and found my account hacked and now I can’t use the transfer market 

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Re: Freezes on connecting to ea services

Community Manager

@ToRuniteds 

 

If you're banned from the transfer market, please see this article. Usually, hacked accounts can have their Transfer Market access restored.

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Re: Freezes on connecting to ea services

★★★ Newbie

I tried to but it keeps on making me validate my account which I keep doing but get no where with it. 

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Re: Freezes on connecting to ea services

Community Manager

@ToRuniteds 

 

Does everything work fine except for the Transfer Market? If so, what happens when you try to use the market?

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Re: Freezes on connecting to ea services

★★★ Newbie

Everything works fine just says it’s unavailable when I try using it

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Re: Freezes on connecting to ea services

Community Manager

@ToRuniteds 

 

Is this happening on your console or in the companion app or both?

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Re: Freezes on connecting to ea services

★★★ Newbie

This is happening on both

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Re: Freezes on connecting to ea services

Community Manager

@ToRuniteds 

 

Were you able to actually get your account verified?

Message 10 of 12 (196 Views)
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