April 2020
My first GA, second round. Pretty excited! Game froze during a battle (which I was winning with understaffed team). Had to go in and finish it with another team. I would not have won the GA round since the opposing fleet was too strong for me, but I feel I lost out on some points. Using Pixel X on Android. Any advice?
May 2020
Happens again, and this was a GA I could have won! Help needed, or at least a response.
September 2020
Again and again. Two times more I lost a (winning) team in a Grand Arena battle. This latest time my 97k power BH team went up against 69k power Jedi/CLS team --- I killed two, another was almost done, had all 5 BHs and my contract, and was probbaly going to win when game froze and when I went back in all the Jedi were back alive (not a Jolee team) but my BH team had gone and I was 1 battle down.
Using Nokia relatively new Nokia 8.1 with latest Android One.
Please respond.
September 2020
This has happened to me in GAC, in squad arena, and in territory war in the past two weeks. In each instance, I lose a whole squad; my opponent doesn't even lose the characters I defeated before the freeze. This is costing both me and my guild.
September 2020
At first I thought it was because of my Pixel-C android tablet (no longer receives Android updates) but this happens on my new-ish Nokia Android One mobile phone. It's very annoying to lose a whole squad in what may have been a winning encounter, to lose your full team, and to have the opposing team remain unaffected. I understand why CG should not reset the encounter if time outs, but this is game freeze. :-(
Would be nice to have a response from an EA rep.
December 2020
Again! Sent in Traya against NS in GA, and game froze on me at 4:37 seconds while I was checking 'Isolate' text. Lost the battle and use of the Traya team!! Not nice.
December 2020
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December 2020
I do regular restarts of client and my tablet. These troubleshooting suggestions would still leave me losing the encounter. Again today, I went into my fleet battle in GA, expecting to win (my fleet shares #1 and #2 in my shard) but game froze before ships even settled into starting position (ships were frozen partway on entry). Not good.
February 2021
Just lost another encouter in GA, when my top team should have won (it was down to 5 v 3 in my favour) when game froze. Completely messes up my GA. It's getting to the point where it won't be worth playing in GAs anymore. To ask me to reset or reboot isn't good enough, because that does not right the wrong of the losing encounter. Surely you can see in logs the battles that time out when the attacking player had the stronger team, My ally code is 917-197-765 (Kuro Neko).
April 2021
Another freeze in Grand Arena. My 3x3 Traya team vs GBA team. I was checking some abilities, the text popped up, and game froze. Less than 1 minute into battle. Game restes itself and when I go back I have lost the battle, and my Traya team and the GBA squad is still there. No point in competing in this GA now.