Force Close [ Edited ]

[Rz_SR_10]

In my device, the game will force close at loading screen, or after loading.

And, sometimes, at loading screen, will appear a notification if there is no connection.

How to fix it ?

Please help me, this game is very great and fantastic....

My device : Xiaomi Redmi Note 4

[Rz_SR_10 · Accepted solution]

No more force close, but sometimes when loading screen, appear a notice if there's no connection, but i've used 4g connection, and the connection is stable.

[EA_Grasshopper]

Hey @Rz_SR_10, thanks for the report! We're currently looking into this and hope to get it resolved soon. What OS is your device using? If you manage to get into the game, can you share your Persona ID with me? You'll find it under Settings > About. Thanks!

[Rz_SR_10]

My OS is Android 7.0

What's Persona ID ? I don't know about that.

And, I have looked for it. But, I think, I didn't found it.

[EA_Grasshopper]

Sweet, thanks for the quick reply @Rz_SR_10. No worries if you can't get your Persona ID. We're working on the issue so hopefully we can a fix out in the near future!

[Rz_SR_10]

Great, thanks for your help....

I'll be waiting for the next update

[EA_Grasshopper]

Hey @Rz_SR_10, it's been a few days since the update. Have you had any crashing issues since?

[Rz_SR_10 · Accepted solution]

No more force close, but sometimes when loading screen, appear a notice if there's no connection, but i've used 4g connection, and the connection is stable.

[EA_Grasshopper]

Thanks for the update @Rz_SR_10, unusual about the connection. Does it occur on your home WiFi or all WiFi providers?

[Rz_SR_10]

I didn't use WiFi, and I've never tried it with WiFi connection. I use my phone data connection.

[Rz_SR_10]

This is the screenshot