Help us improve Answers HQ! Take Survey No, Thanks

Fleet battle tutorial crash

by canuckian78
Reply

Original Post

Accepted Solution

Fleet battle tutorial crash

★★★ Newbie

The game crashes every time I try to play a Fleet battle tutorial. I have a non-VR setup with decent hardware. PPS - is there any way to actually file a support ticket? It seems that every EA "support option" leads to this forum and not actual, real support.

Message 1 of 3 (91 Views)

Accepted Solution

Re: Fleet battle tutorial crash

Community Manager

Hey, @canuckian78 make sure that all drivers for windows are up to date. 

 

You can also try to do a clean boot to see if there any programs messing with Star Wars: Squadrons and turn off any overlay programs for example Discord or Nvidia experience.

 

Worth to reinstall the GPU drivers for your PC.

 

For EA Support: https://help.ea.com/en/contact-us/?product=star-wars-squadrons

 

Let me know if this works or not for you. Standard smile

 

/Atic

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

View in thread

Message 2 of 3 (59 Views)

All Replies

Re: Fleet battle tutorial crash

Community Manager

Hey, @canuckian78 make sure that all drivers for windows are up to date. 

 

You can also try to do a clean boot to see if there any programs messing with Star Wars: Squadrons and turn off any overlay programs for example Discord or Nvidia experience.

 

Worth to reinstall the GPU drivers for your PC.

 

For EA Support: https://help.ea.com/en/contact-us/?product=star-wars-squadrons

 

Let me know if this works or not for you. Standard smile

 

/Atic

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 2 of 3 (60 Views)

Re: Fleet battle tutorial crash

★★ Novice

Have you got a PageFile set up in Windows ? I had no PageFile (as I thought 16GB was more than adequate) and was getting continual Crashes To Desktop, especially at the start of the Fleet Battle Tutorial. I created a Win10 system managed PageFile, went back into the game and it now plays with no crashes whatsoever with the graphics maxed out. May be worth a try ?

 

Message 3 of 3 (44 Views)

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

ea-help-promo-3

Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help