Fix for game not launching

by jeffmanqb3
Reply

Original Post

Fix for game not launching

★★ Novice

Since release I’ve had a lot of issues with the game not consistently launching. The game would start for about a second then close out. I tried reinstalling origin, deleting the temp files, and all the other fixes people have posted. After hours of searching for fixes I finally found the issue on my pc. The ASUS gamefirst tool seemed to be causing the problems. After turning it off the game has launched every time. I was having an issue with FIFA not loading as well and it now launches properly. Maybe this fix will help others that were still having problems with the game. 

Message 1 of 2 (158 Views)

Re: Fix for game not launching

[ Edited ]
Community Manager

@jeffmanqb3

 

Thanks for posting. This is one of the reasons we often advise a clean boot as factory installed apps can cause this kind of issue.

 

It is possible for those to slip past a clean boot so manually disabling or uninstalling those may be required.

 

Reposting the critical part of your post so a solution can be marked:

 

"The ASUS gamefirst tool seemed to be causing the problems. After turning it off the game has launched every time."

 

Thanks again.

 

 

barry.png
Message 2 of 2 (149 Views)