November 2019
How to solve error code 40010000
November 2019
@Volkowoy Thank you for the post and for the previous workaround.
We are looking into reports of sync errors post-patch.
November 2019 - last edited November 2019
@Volkowoy@EA_BarryThe first time I had my garage wiped, I started over because I have no back up save file and I was only in rep23 with few cars. By then, I backed up the whole save folder every time I got off the game. The second time I had this problem, I already reached rep50 with 70-80 cars in my inventory and had 14 back up save files in a roll. I synced them back in order, and this method helped me restored my progress till the 11 back up files. I still lost a bunch of progress(the last 15 cars I bought by playing daytime race for a whole morning), but I thought it was fine because at least I got most of my stuff back and I was still full of passion to play this game. Yesterday before the patch drop, my inventory grew to exact 91 cars, and I had 22 back up save files. I thought I could finally start modding some of my owned cars before farming money for those half million's cars after days' of farming. And the desperate error came to me once again. I used the same method to restore my progress, but this time I can only sync till the 3rd backup file? I mean wtf was going on? If I could sync back most of my stuff, I thought the game was still playable because I loved it so much. But, only allowed me to sync till the 3rd one just way too off from my actual progress. This is so annoying because I was playing the boring daytime race for that little money over and over again these days trynna collect all the car before customize them. And I spent all my money to buy cars each time I farmed around 1.5millions.
This is disappointing that after so many days' of fixing and waiting, the problem became even worse. I think I'll just stop playing it for now since I felt my time and my effort put in this game was not respected by the devs. Heat is definitely the best nfs game in recent years, but all these kinds of issues are destroying it.
November 2019
70 hours ...rep 50 just completed all the activities,collectables and all districts 100% and now my local save wont sync ...they better fix this soon ...love the game but im not goin 2 grind for everythin again. fix this EA :D :D
November 2019 - last edited November 2019
@EA_BarryWhat about all the stuff we lost? If we ain't getting them back I'm not going to grind another 80 hours to try to get them back. I got told that it's possible to roll back account data in cloud, so hopefully you guys aren't lying about it and will do something about this soon as possible.
November 2019
@Alazannn wrote:@EA_BarryWhat about all the stuff we lost? If we ain't getting them back I'm not going to grind another 80 hours to try to get them back. I got told in support that there's a possibility to get the save data rolled back on the server. I got told that it's possible to roll back account data in cloud, so hopefully you guys aren't lying about it and will do something about this soon as possible.
That's what I was told too, but it didn't happen and I ended up just earning it all again.
November 2019
November 2019 - last edited November 2019
all was fine until yesterday, while downloading COD MW (150GB) played SOLO mode in NFS
and selled a P1 GTR i guess i did this also last time Maybe the cars is the error ? again have the same error..
/edit
insert a backup from 2 days worked then joined solo, and closed game then insert again my newest "dead" savegame now working again
November 2019