I picked up the game earlier today and I'm at the step in the tutorial where I can log in with my Google Play account, which I do, but then the app tells me it will switch me to an existing account - with someone else's name and their own progress (level 3..).
I got two-factor authentication on my google account, and I went and double checked for any suspicious activity and could not find any. Is this a bug? Is there a way to 'wipe' the progress on my account so I can start fresh, or can I get a brand new Player Id assigned to my account?
You need to create a new email address and do it that way if u want a new game. Otherwise it will keep going to that game if it is on your phone memory.
April - last edited April
Hi @Draegen, please get in touch with the EA Help Support team asap. This link will outline how to do that: https://help.ea.com/en-nz/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-war...
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