This profile is not permitted to play online (Apex Legends PS4)

[Zielhilfemann]

I restarted my game and it doesn’t seem to work... changed my psn account and it’s still the same... help me, thank you!

[X4TERUMI]

I downloaded apex legends on my ps4, but it says "your account is not permitted to play online" but I have ps plus and the account is over 18.

I think I need to link my ps4 with ea but there's no way on AL to link it because it isn't prompting me. 

What do I do? 

[skiherman1]

You need PS plus

[CosyGnome]

I do have pa plus and it still dosent work

[TIneKaro11]

I cant get into apex in ps4 it keeps telling me that my account is not permitted to play online

[LoganX1]

Need some more detail.

Are you on a Sub account playing on the same Playstation?  Like a parent (or someone) is the primary PSN account and you're is a secondary (sub) account?

If you are a sub-account does the primary have a PS+ subscription?

If not a sub account Does your account have it's own PS+ sucscription?

[xerosum]

How old are you? Is it a youth account?

[DntNoJack]

I have Xbox gold, it's my Xbox one ,I paid for it. When I try to press "A" to continue at the main screen a message appears...this profile is not permitted to play online. See ea.com unable to connect for additional information... I tried the website...came up with a error..

I press "A" again and it prompts me to purchase Xbox live gold....Help

[EA_Barry]

This is potentially an underage issue but there are a number of other reasons for seeing that error.

Please see the following link for more info, thanks.

https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/

[Ink_Sack9]

I have entered the app on my ps4 with a non restricted, PS plus account but this appears

This account is not permitted to play online