Firestorm ranger set not received

[pings1995]

I’ve been reffered to make a post on here 

I preordered battlefield 5 and didn’t receive the firestorm ranger set in game other players have been given there’s if anyone could help that would be great thanks 

[ragnarok013 · Accepted solution]

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@pings1995 wrote:

I’ve been reffered to make a post on here 

I preordered battlefield 5 and didn’t receive the firestorm ranger set in game other players have been given there’s if anyone could help that would be great thanks 

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@pings1995 I'm not sure who sent you here but this forum is a community drive (ie gamers helping gamers) technical self help forum. Since we don't have access to your account since we're community members we can't grant any account entitlements. You'll need to speak with a game advisor at EA Customer support:  https://help.ea.com/contact-us 

tagging: @EA_Atic for awareness

[ragnarok013 · Accepted solution]

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@pings1995 wrote:

I’ve been reffered to make a post on here 

I preordered battlefield 5 and didn’t receive the firestorm ranger set in game other players have been given there’s if anyone could help that would be great thanks 

---

@pings1995 I'm not sure who sent you here but this forum is a community drive (ie gamers helping gamers) technical self help forum. Since we don't have access to your account since we're community members we can't grant any account entitlements. You'll need to speak with a game advisor at EA Customer support:  https://help.ea.com/contact-us 

tagging: @EA_Atic for awareness

[Ourumov13]

https://help.ea.com/en-us/help/battlefield/battlefield-v/battlefield-v-edition-rewards

You should have been granted some tokens to choose your outfits, maximum 8 outfits for 8 possible tokens.

How many did you have, and have you already picked other outfits?